The NocoBase Mail plugin lets each user connect their own mailbox to read, organize, reply to, and send messages from a business application. You can build a mail center or ask an Agent to add mail to customer and project pages so that communication and business records stay together.
Mail is a NocoBase Pro plugin. Before using it, confirm that Mail is installed and enabled in your application. If it is missing, ask the Agent to check whether it is available in your Pro environment before continuing.
For approval results, verification codes, and system alerts, use the email channel in Notifications. Mail is for user-connected mailboxes; Notifications sends messages from the application. They have separate configuration and records.
What you can do
- Connect multiple personal mailboxes and switch between accounts and folders in one workspace.
- Read conversations and attachments, search messages, and use read status, stars, labels, private notes, and to-do markers.
- Compose, reply to, and forward messages with attachments, signatures, templates, drafts, and scheduled sending.
- Ask an Agent to connect messages to customer, contact, or project pages according to rules you define.
Where it fits
Mail works well for sales, support, and project teams handling real mailbox conversations inside NocoBase. For example, sales reps can review a contact's correspondence from a customer page and reply without switching applications.
The relationship between mail and business records depends on your workflow. Mail does not guess which customer a message belongs to; tell the Agent whether to match contact email addresses or let users select a record manually.
Mailbox options and limitations
An application administrator configures provider access; each user then connects their own mailbox in the app. You do not need to learn the plugin API to get started. Follow Quick Start and ask the Agent to inspect the installed version and guide any required setup.